This document sets out Buttercrane Travel /
www.live2escape.com's Privacy Policy for this website. If you have any objections to this policy, you should not access or use this website. Please note that this policy statement applies only to this website and is not intended to reflect the policy of any outside websites linking to or from buttercranetravel.com as well as buttercranetravel.co.uk
Information required to process your booking
We require certain personal information about you and your party to allow us to process your booking. This includes, for example, your name, address, telephone number(s), and email address, as well as your credit or debit card number and expiry date. We also need to know all the names of the passengers travelling.
This information allows us to process your booking and to send you confirmation of your booking by email or post. We ask for your telephone number so that we can contact you urgently if there is a problem with your reservation.
We may also use and analyse the information that we collect so that we can administer, support, improve and develop our business.
The information that you provide to us will be held in our systems, which are located on our premises or those of an appointed third party who will be based within the EEA. We may also allow access to your information by other third parties who act for us for the purposes set out in this policy or for other purposes approved by you.
Our services are ultimately designed to give you the information that you want to receive. We will act in accordance with current legislation and aim to meet current internet best practice.
Competitions / Campaigns
When you enter a competition or other promotional offer, we may ask for your name, address and e-mail address so we can administer the contest and notify winners.
Occasionally we ask you to email us with, or we may contact you to obtain, your opinion on a particular subject. We may publish a selection of these comments on our web site. However, if you advise us that you do not wish to have your comment and name published, we will not do so.
In compliance with the
Privacy and Electronic Communications (EC Directive) Regulations 2003 any communication by way of marketing, EZine magazine etc. can be un-subscribed by you at any time at end of communication.
Security to protect your information and data retention
When you make a booking or enter personally identifying information, your details are transmitted across the internet securely using high-grade encryption.
Furthermore, as required by the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of information, which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.
In the circumstances set out in this policy where we need to pass your information to a third party, we will ensure that the security measures that such a party has in place, in relation to the processing of your data are at least as stringent as those employed by Buttercrane Travel /
www.live2escape.com. This does not apply where we are required by law to pass your information to a third party.
We will retain your information for a reasonable period or as long as the law requires.
Disclosure to third parties
Buttercrane Travel /
www.live2escape.com will not sell, trade, or rent your personal information to others. We never disclose information about a passenger to any other person or organisation without your consent unless there is an emergency situation that requires it or we are legally required to do so.
Buttercrane Travel /
www.live2escape.com reserves the right to pass your information on to trustworthy third parties that we use for the provision of certain services, for instance allowing customers to book hotels and car hire services quickly and easily by transferring details from the our booking form to our partners' booking forms. If a subsequent booking is not made with our partner, the personal information transferred is automatically deleted. All such transfers will be made securely. Additionally, your information may be disclosed for administrative purposes or to facilitate your booking.
Buttercrane Travel /
www.live2escape.com passes personal data, which includes information about your method of payment and flight booking, to the credit or debit card company that issued the card with which you made your booking.
Therefore, you agree that Buttercrane Travel /
www.live2escape.com and/or any employee, representative or agent of Buttercrane Travel /
www.live2escape.com shall have the right to verify and/or exchange such information as provided by you and you hereby authorise any or all of such entities to contact you or other appropriate bodies as may be necessary in order to verify and/or exchange the information which you have provided.
Web Trafficking Data
As is standard with almost all websites, this website passively collects limited logging information that we use to analyse website traffic on our website and improve website quality. This lets us know, for example, when we may want to consider providing additional information on a given topic that seems to be popular with visitors.
We use this information only for aggregate reporting and we do not use it to analyse or identify the use of our site by any specific visitor.
Your consent
In using the Buttercrane Travel /
www.live2escape.com web site, you consent to the collection and use of this information by Buttercrane Travel /
www.live2escape.com in the ways described above. If you have any further questions about our Privacy Policy or its implementation, please contact us by emailing
info@buttercranetravel.com or by telephone +4428 30269909
Please note that if you click on a link on our website that takes you to another site, you will need to read their privacy policy in order to understand whether and how they process data about your visit to their site.
If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and in what circumstances we disclose it.
Your rights
You have a right to ask in writing for a copy of the information we hold about you and correct any inaccuracies in your information. We may charge a fee to cover administration for servicing this request. You have a right to ask in writing not to receive direct marketing material from us.
Our registered address is -
Buttercrane Travel,
45-51 Hill Street,
Newry,
Co. Down.
BT34 1AF.
Telephone: +4428 30269909
Fax: +4428 30269959
Email:
info@live2escape.comVAT Number: 654043650
Changes to this policy
Buttercrane Travel /
www.live2escape.com reserves the right in its sole discretion to amend this privacy statement at any time.
Any changes to this policy will be immediately posted on our website. We strive to ensure our practices comply with the most current available version of this policy. You should regularly check this statement.
Disclaimers
You should also be aware that where you link to another website from the Buttercrane Travel website, that Buttercrane Travel has no control over that website. Accordingly, Buttercrane Travel cannot guarantee that the controller of that website will respect your privacy.
Buttercrane Travel, its Directors, employees, servants and agents, affiliates or other representatives and their respective parent and subsidiary companies shall not be liable in respect of any claims, emergencies, demands, causes of action, damages, losses, expenses, including without limitation, reasonable attorney fees and costs of, in accordance with this privacy policy and your consents.
This privacy policy was last updated 06/04/2007